Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy...

Information We Collect

When you visit or interact with our site, we may collect the following types of information:

Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party providers)

Order Information

Products viewed or purchased
Purchase history
Communication preferences

How We Use Your Information

We use your data to:

Process and fulfill your orders
Communicate order updates, confirmations, and customer service responses
Send promotional offers (only if you opt in)
Personalize your shopping experience
Monitor site performance and security
Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties, including:

Payment processors (e.g., Razorpay, Stripe, PayPal)
Shipping and logistics providers
Odoo modules and service apps (for business operations)
Marketing and analytics partners (e.g., Google Analytics, Meta)
Legal or governmental authorities, if required by law

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

Data Security

We use secure protocols and encryption to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Object to or restrict certain data uses

To exercise these rights, please contact us at moondreamsship@gmail.com.

Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Moon Dreams

Email: moondreamsship@gmail.com

Phone: +91 6287073061

Website: https://moondreams.odoo.com/